You cannot place a new order from your country. United States

Payment

How can I pay?

For payment in our online store, you can choose from the payment methods listed. Please note that not all methods of payment are available for orders in some countries and for particular products. The payment methods available for your specific order are shown during the order process.

Payment via PayPal
Another payment method available is PayPal, which enables secure payments, fast and simple.

Secure: your bank or credit card information is only stored on PayPal. So they will not be sent across the Internet every time you make a purchase.

Simple: with a couple of clicks payment will be made, avoiding entering your data every time you make an order.

Here's how it works:
• Simply open a PayPal account in www.paypal.com
• Link your bank account or credit card data to your PayPal account.
• Then you will be able to conveniently pay using your PayPal account.

Advance payment by bank transfer
You can also pay by bank transfer. Orders are processed upon receipt of payment. The delivery times indicated are effective after receiving the payment.

Bank transfers from outside Germany may result in additional costs that should be paid by the customer, including transaction fees.

Please transfer the amount of your order to the following bank account and give your order number as reason for payment (which will be sent by e-mail immediately after the order). Please make sure you write the right number and avoid gaps:


Account Holder: Paul Sanfelice
Bank: HypoVereinsbank
IBAN: DE40 7002 0270 0015 0196 77
BIC: HYVEDEMMXXX


Return

 I want to give something back. How should I proceed?
Your ordered item does not fit or does not meet your expectations? No problem! You can return the item within 30 days and get your money back. Find more information here.


How can I get my money refunded after the return?

In the event of a return, we will refund the purchase price as soon as possible. Refunds are made by the same payment method that you have used for payment. The only exception is the payment on delivery. If you paid for your order on delivery, we will transfer the money back to you. In this case you should let us know your bank details.
You can ensure a smooth and fast refund with the product purchased send them back to us along with the return form. The processing time can take up to 3 weeks after receiving the package. On average, however, refunds will be made within 7-10 working days after receiving the package / bag. You can find more information on this topic here.


Because the item I ordered is out of stock now?

In the exceptional case of an item be out of stock due to high demand, there will surely be informed as soon as possible. Our customer service representatives will be happy to help you choose the right alternative.

Because my voice a different look than what I saw on the site?
When you want to test an item in a different size or color, please repeat your order in our online shop. You can see immediately if the item is still available. Please do not send the request for replacement in your return package. The desired product may be exhausted when the package arrives.


my account

Why should I create an account?.

A customer account is not only necessary to place an order, but also offers significant advantages. Into your account you will be able to check your current orders, manage your delivery address, check the payment method, use your wishlist, as well as change the configuration of data and personal account.